FAQs
If I am not paying for this service, who is?
A Better Choice Elder Care receives its fees from participating providers. We are compensated for our skill and experience in placing your loved ones in the most appropriate care situation. Our elder care advisors are best able to provide you with the highest quality service at no cost to you.
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What if there are no participating providers who meet our needs in the area where we live?
If there are no providers in the A Better Choice Elder Care network that meet your specific needs, we will tell you. You are under no obligation. If you wish, we can keep your information on file until we become aware of a provider that meets your requirements.
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What if we’re not happy with the service we get from the provider?
All participating providers are independent. They are not owned or controlled by A Better Choice Elder Care. So issues around customer satisfaction must be addressed with the individual provider. However, we insist that all our providers be transparent and accountable. A Better Choice Elder Care requires that participating providers publish a clear policy regarding customer dispute resolution. If you are unsatisfied with the response from one of our participating providers, tell us immediately. If a provider demonstrates a pattern of unsuccessfully resolved customer satisfaction issues, we reserve the right to terminate the provider from the A Better Choice Elder Care network.
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What is a Assisted Living Facility?
The assisted living residence or assisted living facility (ALF) is a housing care option for people with disabilities. The ALF comprises one of the fastest growing segments of elder care.
These facilities provide supervision or assistance with activities of daily living (ADLs); the coordination of services by outside health care providers; and the monitoring of resident activities to ensure the health, safety and well-being of residents.
Assistance may include the administration or supervision of medication, or personal care services provided by a trained staff person.
ALFs emerged in the 1990s to serve an eldercare alternative midway in the care continuum between independent living and 24-hour nursing care. Assisted living is for people for whom independent living is not appropriate but who do not need 24-hour medical care.
The ALF is grounded in a philosophy of care that promotes the independence and dignity of residents.
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What is Nursing Home Care?
A nursing home, convalescent home, or skilled nursing facility (SNF) provides a type of residential care for people who require continual nursing attention and have significant deficiencies with activities of daily living.
They are a place of residence where nursing aides and skilled nurses are on duty 24 hours a day. Some nursing homes help people with special needs, such as Alzheimer’s.
Residents include both elderly and younger adults with physical or mental disabilities. A skilled nursing facility may also offer physical, occupational, and other rehabilitative therapies following a patient’s accident or illness.
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What is A Continuing Care Retirement Community?
The continuing care retirement community (CCRC) offers a range of services and housing options under one roof. Residents eligible for independent living, assisted living, and skilled nursing care live together in one community.
The beauty of the CCRC is not just the diversity of its population and mixing of groups, but the fact that a patient/resident who stays long-term may shift from a more independent mode of care to a more fixed level of skilled nursing on the same site.
Frequently Asked Questions
A Better Choice Elder Care receives its fees from participating providers. We are compensated for our skill and experience in placing your loved ones in the most appropriate care situation. Our elder care advisors are best able to provide you with the highest quality service at no cost to you.
If there are no providers in the A Better Choice Elder Care network that meet your specific needs, we will tell you. You are under no obligation. If you wish, we can keep your information on file until we become aware of a provider that meets your requirements.
All participating providers are independent. They are not owned or controlled by A Better Choice Elder Care. So issues around customer satisfaction must be addressed with the individual provider. However, we insist that all our providers be transparent and accountable. A Better Choice Elder Care requires that participating providers publish a clear policy regarding customer dispute resolution. If you are unsatisfied with the response from one of our participating providers, tell us immediately. If a provider demonstrates a pattern of unsuccessfully resolved customer satisfaction issues, we reserve the right to terminate the provider from the A Better Choice Elder Care network.
The assisted living residence or assisted living facility (ALF) is a housing care option for people with disabilities. The ALF comprises one of the fastest growing segments of elder care.
These facilities provide supervision or assistance with activities of daily living (ADLs); the coordination of services by outside health care providers; and the monitoring of resident activities to ensure the health, safety and well-being of residents.
Assistance may include the administration or supervision of medication, or personal care services provided by a trained staff person.
ALFs emerged in the 1990s to serve an eldercare alternative midway in the care continuum between independent living and 24-hour nursing care. Assisted living is for people for whom independent living is not appropriate but who do not need 24-hour medical care.
The ALF is grounded in a philosophy of care that promotes the independence and dignity of residents.
A nursing home, convalescent home, or skilled nursing facility (SNF) provides a type of residential care for people who require continual nursing attention and have significant deficiencies with activities of daily living.
They are a place of residence where nursing aides and skilled nurses are on duty 24 hours a day. Some nursing homes help people with special needs, such as Alzheimer’s.
Residents include both elderly and younger adults with physical or mental disabilities. A skilled nursing facility may also offer physical, occupational, and other rehabilitative therapies following a patient’s accident or illness.
The continuing care retirement community (CCRC) offers a range of services and housing options under one roof. Residents eligible for independent living, assisted living, and skilled nursing care live together in one community.
The beauty of the CCRC is not just the diversity of its population and mixing of groups, but the fact that a patient/resident who stays long-term may shift from a more independent mode of care to a more fixed level of skilled nursing on the same site.